How are products I no longer carry removed from my online catalog?
When you stop carrying a product, it must first be removed from your POS system. This is the key step that triggers removal from your online catalog.
What happens next?
- If you have an automatic POS integration:
Once the product is removed from your POS, it will automatically be queued for removal and deleted from your online catalog within 3 days. - If you do not have an automatic POS integration:
You will need to export your updated POS data and import it into Catalyst. After the import, the product will be queued for removal and deleted from your online catalog within 3 days.
Important note:
If products (or UPCs) are not removed after 3 days, check your Catalyst Dashboard to ensure the removal queue is not paused. If a large number of items are scheduled for removal, the queue may pause automatically and require manual approval before the changes are completed.
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