How do the products that didn't match the database get added to my online catalog?

Every time we run your store's POS export against our database we create a report we call the 'Did Not Match Report' (DNM Report).

The DNM Report is sent to our production and database management team for evaluation. 

We aggregate the information in the DNM Reports across all client stores using Catalyst to determine the most popular products missing from the database. 

Our team then assigns these products for data entry into our database. 

Each month, when you run a new POS Export/Product Catalog update you will likely find more and more products from your store matching the database and importing into your online store. 

This is a process we are constantly working on without any work required from the client.

In addition to the process above, we also do the following for our clients:

1. We add 100 products from the DNM Report for each customer in onboarding. Simply identify the products you'd like us to add and we'll get those added for you (within 60-90 days). 
2. We add 10 products per month once your website goes live. Simply identify those products and send them to your Marketing Specialist, and we'll get those added for you!

This means that each month you get the opportunity to have new matches from the aggregate DNM report process, new products sent to us from manufacturers, new products we add for you and any products that other stores request that also were in your DNM report!