Adding Custom Products to Your Website

Objective

This SOP outlines the steps to add custom products to your website, ensuring a smooth process for team members.

Key Steps

Step 1: Prepare Your POS File 1:05

• Ensure your POS file includes all relevant product data.

• Identify any unique identifiers (SKUs) for products that do not have barcodes.

Step 2: Unlock SKUs 1:45

• Access the system to unlock SKUs from your POS file.

• You can unlock SKUs one by one or use the bulk add feature.

Step 3: Import SKUs 2:40

• Run an import to unlock the SKUs in the system.

• Note that imports run hourly or daily, depending on your settings.

Step 4: Add Custom Product 3:40

• Click on the SKU to start adding a custom product.

• Use the search tool for catalog items if necessary.

Step 5: Create Product Details 4:40

• Enter the product title and description.

• Assign categories and departments to ensure proper navigation on the website.

Step 6: Add Variants 6:44

• If the product has multiple sizes or variations, add them as variants under the same product.

Step 7: Upload Images 7:19

• Use your phone to take pictures or utilize AI platforms to find images.

• Upload the images to the product listing.

Step 8: Save and Create Product 8:02

• Save the product details and confirm the creation of the product.

Step 9: Sync Product to Website 9:00

• Wait for the product to sync to your website, which may take up to an hour.

Step 10: Verify Product on Website 9:29

• Refresh the category page to ensure the new product appears correctly.

Cautionary Notes

• Always ensure that categories and departments are filled out to avoid navigation issues on the website.

• Double-check that images are appropriate and relevant to the product being added.

Tips for Efficiency

• Consider sending a comma-separated list of SKUs to the team for bulk unlocking if you have many products to add.

• Use AI tools like ChatGPT to quickly generate product images and descriptions.

Link to Loom

https://loom.com/share/4d6af6f239f04075927d8f72b83d29c7