General FAQs (31)

General frequently asked questions regarding your online catalog.

Can you show product availability by location?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:02 AM by Elli Ryan
How are products that I no longer carry in my store removed from my online catalog?

Created by Francesca Halberg, Modified on Wed, 29 Apr at 10:24 AM by Francesca Halberg
Note and Forewarning on product overwrites and adding products to Shopify yourself

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:04 AM by Elli Ryan
How do the products that didn't match the database get added to my online catalog?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:05 AM by Elli Ryan
What is the difference between a UPC and a SKU?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:05 AM by Elli Ryan
What do I do if I find an error in my catalog?

Created by Elli Ryan, Modified on Thu, 18 Jul, 2024 at 11:07 AM by Elli Ryan
How many times can I send POS updates manually during onboarding?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:24 AM by Elli Ryan
How often can I send POS Exports?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:24 AM by Elli Ryan
What about live goods (plants, animals)?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:25 AM by Elli Ryan
Can I send you partial exports of my Point of Sale system?

Created by Elli Ryan, Modified on Wed, 17 Jul, 2024 at 10:26 AM by Elli Ryan