[Catalyst] Product Correction Requests - Move Variants

Submitting a Product Correction

Objective

This SOP outlines the steps to submit a product correction when a variant needs to be moved from one product to another.

Key Steps

Step 1: Access Matched Products 0:10

• Log into the test account.

• Navigate to the 'Matched Products' section.

Step 2: Select the Variant to Move 0:24

• Identify the variant you want to move (e.g., the three-piece variant).

• Click on the variant's details.

Step 3: Choose the Move Variant Option 0:36

• Scroll down to find the 'Move Variant' button.

• Select 'Move Variant to a different product'.

Step 4: Search for the New Product 1:05

• Keep the option on 'Move Variant to different product'.

• Click on the variant (e.g., 3-Piece).

• Use the search function to find the new product you want to move the variant to.

Step 5: Confirm the Move 1:21

• Ensure that the correct UPC from the old product is being moved to the new product.

• This action will impact other retailers, so double-check the details.

Step 6: Add Context (if necessary) 1:35

• If additional context is needed for the production team, provide it in the designated area.

Step 7: Submit the Correction 1:44

• Click on the 'Submit Correction' button to finalize the process.

Link to Loom

https://loom.com/share/f508069a6fb74130a881dd1f300cca92