Product corrections can be submitted directly to our Contractor Team through your Catalyst Dashboard. Please note, all product correction requests must be applicable to every customer. 

Product Corrections overview:

Log into Catalyst

1. Go To Matched Products
2. Search for the product you would like to request a change for
3. Click 'Detail' to the right of the product
4. Click the pencil icon next to the field you would like to edit
5. Click 'Submit Correction'

Click here to view documentation on specific Product Correction Request types.

To view product update requests you have already submitted, follow these steps:

1. Go to 'Product Requests'
2. Select the toggle for 'Product Corrections'

Please note, some product-related updates should not be submitted through the request dashboard for correction. For example, if a store no longer carries a product or a product has been discontinued. These products should not have a correction request submitted. Instead, these products need to be removed from the individual store's POS file through the normal process. 

Our product catalog is a work in progress and continues to improve with your suggestions. Thank you for your feedback and patience!

If you have any additional questions or run into any issues, please contact your Marketing Specialist.